kT
khedi T
1 reviews | Active since Mar 2009
17 Nov 2023, 13:34
Calls being cut by your call centre
Seems to be a nightmare to try and get through to customer care. Please organise to yourselves as that *** always terminates calls without solutions. Submited a ticket to be called back even now
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
17 Nov 2023, 14:08Hi khedi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
Rain's reply17 Nov 2023, 14:08
Official
Hi khedi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you.
rain.
kT
khedi T's updateReviewer Update
17 Nov 2023, 16:40My account was debited R559 this morning but still the app shows that I owe R920.94 instead of R361.94. This technical issue makes it not possible to bring my account to date. I have been querying this issue calling in non stop since noon.
kT
khedi T's update17 Nov 2023, 16:40
Reviewer Update
My account was debited R559 this morning but still the app shows that I owe R920.94 instead of R361.94. This technical issue makes it not possible to bring my account to date. I have been querying this issue calling in non stop since noon.
kT
khedi T's updateReviewer Update
18 Nov 2023, 11:40But yet I have no Internet and have been calling since morning
kT
khedi T's update18 Nov 2023, 11:40
Reviewer Update
But yet I have no Internet and have been calling since morning