Call to the CEO of RAIN to respond

Very bad service. This network is constantly off. I used to work from home but was forced to now start working in the office again as a result of the Rain network failures.

Also, you cannot get to speak with a senior resolve issues for example: there is a person with the same name and surname however our ids are different yet Rain cannot grasp that. I keep in asking to amend it and as even charged this persons fees last year still they refuse to see the problem here

I also logged a call for ***** at the consumer board but still no response I just wish the CEO of Rain will read this