LM
Laura M
1 reviews | Active since Feb 2016
04 Dec 2024, 15:22
Call center never available
Can’t get through to their call center. Been trying to change my plan for 2 weeks now. Still waiting for an agent to call me
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
04 Dec 2024, 15:44Hey Laura,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Best regards,
Rain's reply04 Dec 2024, 15:44
Official
Hey Laura,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Best regards,
Rain's replyOfficial
04 Dec 2024, 15:50Hey Laura,
Thank you for taking our call. As per our discussion, we do not have the option to pause the services and we have completed the speed down and this will be app**** to the next billing cycle and will reduce your monthly billing. You will be changed to up to 30 Mbps.
Regards,
rain.
Thank you for taking our call. As per our discussion, we do not have the option to pause the services and we have completed the speed down and this will be app**** to the next billing cycle and will reduce your monthly billing. You will be changed to up to 30 Mbps.
Regards,
rain.
Best regards,
Rain's reply04 Dec 2024, 15:50
Official
Hey Laura,
Thank you for taking our call. As per our discussion, we do not have the option to pause the services and we have completed the speed down and this will be app**** to the next billing cycle and will reduce your monthly billing. You will be changed to up to 30 Mbps.
Regards,
rain.
Thank you for taking our call. As per our discussion, we do not have the option to pause the services and we have completed the speed down and this will be app**** to the next billing cycle and will reduce your monthly billing. You will be changed to up to 30 Mbps.
Regards,
rain.
Best regards,