CG
Careen G

1 reviews | Active since Mar 2021

20 Mar 2021, 15:01

Bunch of *******

Rain is the worst possible choice to go for regarding any sort of service , they are a bunch of ********, rain is a to good to be true product.. THEY ARE A BUNCH OF THRIVING ASSHOLES, I purchased my rain 5G last week .. and up.until now and lots of airtime wasted on them my router is still not activated.. I call these useless call Centre agent who escalate and ref number to this so called BILLING DEPARTMENT, I am now completely convinced that the billing department does not exist, what can they not provide us with a number to call this department ourselves? And also can not be put through to the billing department.. I called to cancel my subscription which was escalated to .......................... the ****ing BILLING DEPARTMENT.. IM NEVER GONNA SEE THAT MONEY AGAIN .. .. would not recommend this useless place to anyone .. not stars!!!!!!!!

0
Replies (3)
Rain
Rain's reply20 Mar 2021, 16:30
Official
Good afternoon, Careen.

Kindly accept my apology for the inconvenience caused. I have escalated your ticket to a billing agent for urgent assistance asap.

Kind Regards 
Mosa
CG
Careen G's update20 Mar 2021, 17:40
Reviewer Update
Again... escalated to a billing agent .. this is so frustrating.. no matter what i do i always get the same answer from.you ..
CG
Careen G's update22 Mar 2021, 04:59
Reviewer Update
Here we go again .. rain promising to have my matter resolved, 1 email and that's it.. still no connections!!! I want my money back!!!come fetch your ****!!!!