Bunch of ****s

Item: Rain
Rating: 1
Author: Maropeng H

Rain has really bad customers service you can’t lie and tell people you have upgraded only to bill them twice how absurd is that , it’s frustrating to want to support local have such a bad experience and they lie on how they’ll collect the device only to bill you twice once you’ve upgraded, so people be aware when you upgrade they have hidden agendas , in no case should you upgrade rather you cancel this stupid service

Helpful (0)

Replies (3)

Rain's replyOfficial

01 Jul 2024, 09:26

Hi Maropeng H,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.

Rain's reply01 Jul 2024, 09:26

Official

Hi Maropeng H,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.

Maropeng H's updateReviewer Update

01 Jul 2024, 09:31

But you stated that you’ll collect the device why don’t you collect it then

Maropeng H's update01 Jul 2024, 09:31

Reviewer Update

But you stated that you’ll collect the device why don’t you collect it then

Maropeng H's updateReviewer Update

01 Jul 2024, 11:36

That’s the most frustrating thing we call and call and get *********** people 4 of them said this was cancelled ***

Maropeng H's update01 Jul 2024, 11:36

Reviewer Update

That’s the most frustrating thing we call and call and get *********** people 4 of them said this was cancelled ***