bull**** services

Item: Rain
Rating: 1
Author: janet G

I have a new 5g router delivered 3 days ago still no internet. the router is old and full of scratches. i have 7 calls from the support team no one is able to help, 1 call from the billing team they said they will call back but nothing. they activated a sim card that I don't even have how does that happen?

Helpful (0)

Replies (3)

Rain's replyOfficial

06 Apr 2022, 15:24

Hi Janet

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

Rain's reply06 Apr 2022, 15:24

Official

Hi Janet

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you, rain.

janet G's updateReviewer Update

06 Apr 2022, 15:40

i need my services on by tonight please.

i know your call center is open till8 pm i tried getting hold of use last night after R60 airtime without coming through.

janet G's update06 Apr 2022, 15:40

Reviewer Update

i need my services on by tonight please.

i know your call center is open till8 pm i tried getting hold of use last night after R60 airtime without coming through.

janet G's updateReviewer Update

06 Apr 2022, 15:53

i received great help from Phillip he was excellent help.

if u have a problem with rain then hello peter them

janet G's update06 Apr 2022, 15:53

Reviewer Update

i received great help from Phillip he was excellent help.

if u have a problem with rain then hello peter them