PK
Paula K
1 reviews | Active since Nov 2017
02 Jun 2024, 12:52
BS for a FIRST attempt at RAIN!!!!!!!!!!!
Why the F.... is my account R1111.00 !!!!!!!!!!!!!!!!!!!!!!!That is not acceptable! Last months payment didn't go off and that was suppose to be Rain's responsibility to take it from my card, rain never even attempted a deduction from the card for the month of May!!! Not my responsibility, not my problem, I went on numerous times onto the app it never gave me a payment option!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! What is going on????????????????????? This happened to my sister and my cousin as well and they told me to be careful to join Rain cause this is what rain does to their clients ones they have taken their new subscription!!!!!!!!!! I am highly ****ed about this, thats why I haven't made a payment yet as I want clarification on what the hell is going on here! And why does Rain make their deduction mistakes (May for example) the clients problem! This is not on!!!!!!! Do no F with me!!!!!!!!!!!!! If this is not given an acceptable explanation I will report this to ICASA and the National Consumer Commission asap!!!!!! Sort out this ****!!!!!! Now I am cut off because of YOUR BS!!!! That is BS, I will not accept it, it false F... adverti*****t doesn't come with all you ****** lies!!! Don't PUSH me!!!!!!!
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Replies (4)0
Replies (4)PK
Paula K's updateReviewer Update
03 Jun 2024, 07:17How long am I going to wait, another MONTH, so that RAIN can add more charges!
Again I am saying the MONTH of MAY was not my F... UP it is RAIN!!! If you guys are not competent to do your jobs properly, find something else! RAIN did not try beginning of MAY to deduct my CARD and NO matter how many times I went on the app to see where I can pay it never gave me the option!!!!
So AGAIN! DO NOT MAKE ME TAKE THIS TO ICASA and the NATIONAL CONSUMER COMMISSION!!! I HAVE DONE IT TO ANOTHER NETWORK PROVIDER AND I WON THE CASE! DON'T TRY ME!!!!!!!!!!
It is not the CLIENTS responsibility to check up on you guys doing your JOBS, the CLIENTS don't get paid for your JOBS, SO DON'T MAKE YOUR PROBLEMS AND MISTAKE THE CLIENTS PROBLEM AND PASS THE BUCK!!!!!!!!!!!!!! Take responsibility as a company and employees, you all need training!
Again I am saying the MONTH of MAY was not my F... UP it is RAIN!!! If you guys are not competent to do your jobs properly, find something else! RAIN did not try beginning of MAY to deduct my CARD and NO matter how many times I went on the app to see where I can pay it never gave me the option!!!!
So AGAIN! DO NOT MAKE ME TAKE THIS TO ICASA and the NATIONAL CONSUMER COMMISSION!!! I HAVE DONE IT TO ANOTHER NETWORK PROVIDER AND I WON THE CASE! DON'T TRY ME!!!!!!!!!!
It is not the CLIENTS responsibility to check up on you guys doing your JOBS, the CLIENTS don't get paid for your JOBS, SO DON'T MAKE YOUR PROBLEMS AND MISTAKE THE CLIENTS PROBLEM AND PASS THE BUCK!!!!!!!!!!!!!! Take responsibility as a company and employees, you all need training!
PK
Paula K's update03 Jun 2024, 07:17
Reviewer Update
How long am I going to wait, another MONTH, so that RAIN can add more charges!
Again I am saying the MONTH of MAY was not my F... UP it is RAIN!!! If you guys are not competent to do your jobs properly, find something else! RAIN did not try beginning of MAY to deduct my CARD and NO matter how many times I went on the app to see where I can pay it never gave me the option!!!!
So AGAIN! DO NOT MAKE ME TAKE THIS TO ICASA and the NATIONAL CONSUMER COMMISSION!!! I HAVE DONE IT TO ANOTHER NETWORK PROVIDER AND I WON THE CASE! DON'T TRY ME!!!!!!!!!!
It is not the CLIENTS responsibility to check up on you guys doing your JOBS, the CLIENTS don't get paid for your JOBS, SO DON'T MAKE YOUR PROBLEMS AND MISTAKE THE CLIENTS PROBLEM AND PASS THE BUCK!!!!!!!!!!!!!! Take responsibility as a company and employees, you all need training!
Again I am saying the MONTH of MAY was not my F... UP it is RAIN!!! If you guys are not competent to do your jobs properly, find something else! RAIN did not try beginning of MAY to deduct my CARD and NO matter how many times I went on the app to see where I can pay it never gave me the option!!!!
So AGAIN! DO NOT MAKE ME TAKE THIS TO ICASA and the NATIONAL CONSUMER COMMISSION!!! I HAVE DONE IT TO ANOTHER NETWORK PROVIDER AND I WON THE CASE! DON'T TRY ME!!!!!!!!!!
It is not the CLIENTS responsibility to check up on you guys doing your JOBS, the CLIENTS don't get paid for your JOBS, SO DON'T MAKE YOUR PROBLEMS AND MISTAKE THE CLIENTS PROBLEM AND PASS THE BUCK!!!!!!!!!!!!!! Take responsibility as a company and employees, you all need training!
PK
Paula K's updateReviewer Update
03 Jun 2024, 12:56This is exactly why I can take RAIN to ICASA as it is not stipulated anywhere, I was not send a message, email, call or F...OLL about that!!!
Now AGAIN, DO NOT MAKE YOUR PROBLEMS MY PROBLEMS BECAUSE YOU GUYS CANT PERFORM IN YOUR JOBS!
I think our best way out in this is I am opening an ICASA CASE! I will EVEN be KIND and post my REF number for you on here AND on FACEBOOK and on TWITTER! Don't take this as a joke or a threat it is a promise, YOU GUYS F..UP not me!!!!!!!!!!!!!!!!
COMMUNICATION WITH A CLIENT IS THE MOST IMPORTANT THING AND YOU FAILED THAT ON THE 3RD OF MAY AND ALL THE DAYS AFTER THAT TILL I MESSAGED!!!!!!
LET'S GO!!! I AM READY!
Now AGAIN, DO NOT MAKE YOUR PROBLEMS MY PROBLEMS BECAUSE YOU GUYS CANT PERFORM IN YOUR JOBS!
I think our best way out in this is I am opening an ICASA CASE! I will EVEN be KIND and post my REF number for you on here AND on FACEBOOK and on TWITTER! Don't take this as a joke or a threat it is a promise, YOU GUYS F..UP not me!!!!!!!!!!!!!!!!
COMMUNICATION WITH A CLIENT IS THE MOST IMPORTANT THING AND YOU FAILED THAT ON THE 3RD OF MAY AND ALL THE DAYS AFTER THAT TILL I MESSAGED!!!!!!
LET'S GO!!! I AM READY!
PK
Paula K's update03 Jun 2024, 12:56
Reviewer Update
This is exactly why I can take RAIN to ICASA as it is not stipulated anywhere, I was not send a message, email, call or F...OLL about that!!!
Now AGAIN, DO NOT MAKE YOUR PROBLEMS MY PROBLEMS BECAUSE YOU GUYS CANT PERFORM IN YOUR JOBS!
I think our best way out in this is I am opening an ICASA CASE! I will EVEN be KIND and post my REF number for you on here AND on FACEBOOK and on TWITTER! Don't take this as a joke or a threat it is a promise, YOU GUYS F..UP not me!!!!!!!!!!!!!!!!
COMMUNICATION WITH A CLIENT IS THE MOST IMPORTANT THING AND YOU FAILED THAT ON THE 3RD OF MAY AND ALL THE DAYS AFTER THAT TILL I MESSAGED!!!!!!
LET'S GO!!! I AM READY!
Now AGAIN, DO NOT MAKE YOUR PROBLEMS MY PROBLEMS BECAUSE YOU GUYS CANT PERFORM IN YOUR JOBS!
I think our best way out in this is I am opening an ICASA CASE! I will EVEN be KIND and post my REF number for you on here AND on FACEBOOK and on TWITTER! Don't take this as a joke or a threat it is a promise, YOU GUYS F..UP not me!!!!!!!!!!!!!!!!
COMMUNICATION WITH A CLIENT IS THE MOST IMPORTANT THING AND YOU FAILED THAT ON THE 3RD OF MAY AND ALL THE DAYS AFTER THAT TILL I MESSAGED!!!!!!
LET'S GO!!! I AM READY!
PK
Paula K's updateReviewer Update
03 Jun 2024, 20:51No it is not satisfactory!
PK
Paula K's update03 Jun 2024, 20:51
Reviewer Update
No it is not satisfactory!
PK
Paula K's updateReviewer Update
03 Jun 2024, 21:24Extremely unsatisfied with Rain! I honestly think they should be reported to ICASA and any other available OMBUD board available to the consumer! They have Extremely snotty staff, double charge in one month and say that it is the clients fault cause the client didn't pay, BULL****, they never tried to deduct nor did they open any portals on the app for a payment to be made! I have sent a email to the General Ombudsman to assist me on all the consumer institutions where Rain can be reported!
Also if ever you do dare to complain on any of their Social Media Platforms and it gets to a point where it can seriously affect them as they are in the wrong they will block you! Block ME, if thats how childish you want to be as a Network Provider, you not exactly winning browny points by doing that! You are in the WRONG and come HELL or HIGH water I will not leave it there! This is BS and more customers suffer under this and you silence them by ignoring them and blocking them and never attending to their issues!! IT IS CALLED CUSTOMER SERVICE ****IT!
Also if ever you do dare to complain on any of their Social Media Platforms and it gets to a point where it can seriously affect them as they are in the wrong they will block you! Block ME, if thats how childish you want to be as a Network Provider, you not exactly winning browny points by doing that! You are in the WRONG and come HELL or HIGH water I will not leave it there! This is BS and more customers suffer under this and you silence them by ignoring them and blocking them and never attending to their issues!! IT IS CALLED CUSTOMER SERVICE ****IT!
PK
Paula K's update03 Jun 2024, 21:24
Reviewer Update
Extremely unsatisfied with Rain! I honestly think they should be reported to ICASA and any other available OMBUD board available to the consumer! They have Extremely snotty staff, double charge in one month and say that it is the clients fault cause the client didn't pay, BULL****, they never tried to deduct nor did they open any portals on the app for a payment to be made! I have sent a email to the General Ombudsman to assist me on all the consumer institutions where Rain can be reported!
Also if ever you do dare to complain on any of their Social Media Platforms and it gets to a point where it can seriously affect them as they are in the wrong they will block you! Block ME, if thats how childish you want to be as a Network Provider, you not exactly winning browny points by doing that! You are in the WRONG and come HELL or HIGH water I will not leave it there! This is BS and more customers suffer under this and you silence them by ignoring them and blocking them and never attending to their issues!! IT IS CALLED CUSTOMER SERVICE ****IT!
Also if ever you do dare to complain on any of their Social Media Platforms and it gets to a point where it can seriously affect them as they are in the wrong they will block you! Block ME, if thats how childish you want to be as a Network Provider, you not exactly winning browny points by doing that! You are in the WRONG and come HELL or HIGH water I will not leave it there! This is BS and more customers suffer under this and you silence them by ignoring them and blocking them and never attending to their issues!! IT IS CALLED CUSTOMER SERVICE ****IT!