GD
Gugu D
1 reviews | Active since Mar 2014
08 Nov 2021, 14:44
Brown smelly service
I have been using Rain now for a year and thought that thwywbouod carry on what seemed like great service only to really truly be shown their "true colors" and I must say It's nothing like a rainbow.
I requested a router in September and they delivered it 2 weeks later and they could not activate the sim for whatever reason and blamed it on the coverage (if was coverage it would come and say no connection right?). Except this particular package charged and fully paid for has never been activated and Rain is refusing to refund us back our money, making excuses and passing the buck between any and everyone on the staff.
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Gugu D's updateReviewer Update
08 Nov 2021, 18:23Once approved ?
Why has it not been processed and finalized already ?
This should have been processed already as they where making arrangements to collect the router which was more than 3weeks ago and still no one can account for this, we did not use the service at all, not even for a single minute and to still now more than a month later since the initial order still have you sitting with my money and no service provided is outrageous.
Approve and expedite the refund and stop passing the buck. Stop making me chase you for my money , when I had to pay and return your defective sim and router I didn't give you stories.
Why has it not been processed and finalized already ?
This should have been processed already as they where making arrangements to collect the router which was more than 3weeks ago and still no one can account for this, we did not use the service at all, not even for a single minute and to still now more than a month later since the initial order still have you sitting with my money and no service provided is outrageous.
Approve and expedite the refund and stop passing the buck. Stop making me chase you for my money , when I had to pay and return your defective sim and router I didn't give you stories.
GD
Gugu D's update08 Nov 2021, 18:23
Reviewer Update
Once approved ?
Why has it not been processed and finalized already ?
This should have been processed already as they where making arrangements to collect the router which was more than 3weeks ago and still no one can account for this, we did not use the service at all, not even for a single minute and to still now more than a month later since the initial order still have you sitting with my money and no service provided is outrageous.
Approve and expedite the refund and stop passing the buck. Stop making me chase you for my money , when I had to pay and return your defective sim and router I didn't give you stories.
Why has it not been processed and finalized already ?
This should have been processed already as they where making arrangements to collect the router which was more than 3weeks ago and still no one can account for this, we did not use the service at all, not even for a single minute and to still now more than a month later since the initial order still have you sitting with my money and no service provided is outrageous.
Approve and expedite the refund and stop passing the buck. Stop making me chase you for my money , when I had to pay and return your defective sim and router I didn't give you stories.