Broken systems, Lousy courier... Good internet though

The courier absolutely sucks at delivering (RAM)! ,even if you beg they won't let you select another courier (I even offered to pay for another)

There is a broken system for the "add unlimited internet"

*You press the button, and nothing happens ... it then tells you it will be active from the 1st of the month. (okay that's really annoying) *not wanting accidental double charges, I pressed the button on the 1st of the month... and it tells me, it will only be active from the 1st of the month (turns out in a full months time!) *customer service wouldn't help, its not their policy

ADVICE: 1)Learn how buttons wor****! They make the said actions happen instantly... If you want it to give a month-long delayed response... ****** say so! OR better... make the system give pro-rata billing from when its pressed (with only 1 change allowed per month)

2)Get a better Courier

3)Enable customer service to actually fix errors the system has caused (no one like an "Im sorry, too bad, its the system")