tP
thabo P

1 reviews | Active since Jan 2013

02 Mar 2024, 15:34

Bogus billing methods

I paid my monthly subscription on 24/02/2024 via eft for 01/03/2024. The invoice on the Rain App shows this payment yet my service has been cut off and I'm being harassed by texts that I haven't paid. I'm still waiting for a call back since their lines are busy I want this sorted out. This is so frustrating

0
Replies (1)
Rain
Rain's reply02 Mar 2024, 15:38
Official
Hi thabo pebane, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.