Blood Sucker Called RAIN

This company is a nightmare. Firstly i had 2 routers and cancelled one. It took them almost 3 months just to cancel one router. The most amazing part is after i have cancelled the router, they are still billing me the same amount. I reached out, guess what some person in the Phillipine answered the call, showing they have outsourced the Customer Care to another country. They don't help with anything except that the matter will be passed to someone else. I never received a call till to date.

I am experiencing a network issue. Internet keeps dropping. I called them, never got any help. That impacts my work but to them it is business as usual. Someone who has a sense in that company, someone who still has some few brain sells left must explain to me why are you offering such a terrible service and yet you bill people every month?

Are you going to fix my internet or you waiting for someone from another galaxy to do it? if you are not able to resolve issues with service you offer, why the hack do you offer it?