Blame it on the Rain?

Our relationship had a good start and was running smoothly until this past weekend. The internet was running intermittently Saturday night but, on Sunday, there was no internet AT ALL. I phoned in and was informed that 8 towers in the Western Cape were down and their technicians were working on the issue, but they are unable to confirm by when it will be resolved. I have since logged 22 queries via email and phone calls, received as many reference numbers, with promises of call backs but to date, NOTHING has been done and I still have NO INTERNET!!!! This is negatively effecting my business and my children's school projects!!!!