KM
Koketso M

1 reviews | Active since Jan 2025

06 Jan 2025, 12:34

Billings unreachable

I've been trying to get ahold of the billings department since Friday. I've sent an inbox on Facebook and still no reply. Really need to talk to someone regarding my matter.

0
Replies (3)
Rain
Rain's reply06 Jan 2025, 12:45
Official
Hi Koketso,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing query, and we'll be in contact soon.

Regards,
rain.
KM
Koketso M's update06 Jan 2025, 13:24
Reviewer Update
Thank you. How long do I wait before the network is reconnected? I gave it about 30min but it's not open yet.
KM
Koketso M's update06 Jan 2025, 14:04
Reviewer Update
Thank you. I'm guessing it must just be a network issue for now. I trust it will resolve itself.