mR
mabu R
1 reviews | Active since Oct 2024
05 Mar 2025, 08:40
Billing you even when you dont use their data
I am paying R535 a month for rain, i did not pay 20th Feb my data is off am supposed to pay that amount before you can reconnect me right, if i dont pay i must remain disconnected. So now you even jumped to March invoice saying that am owing R1070 how did you get there meanwhile your data is off and then you going to say i was using it whereas you make it on and off. So can you atleast switch this thing off for now like dstv if you dont pay them for 3 months you remain disconnected until you come and pay for that month. So what types of games are you playing with our monies hey. And please fix my account am owing only R535.00 how can i owe 1070 and am offline?
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
05 Mar 2025, 08:59Hi mabu R,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply05 Mar 2025, 08:59
Official
Hi mabu R,
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
mR
mabu R's updateReviewer Update
05 Mar 2025, 09:17Thanks, for your prompt response ...next time please double check first before billing you clients because this is happening to me almost everytime i skip a month then the bal must jump. Please dont do that again it is unfair to your loyal clients
mR
mabu R's update05 Mar 2025, 09:17
Reviewer Update
Thanks, for your prompt response ...next time please double check first before billing you clients because this is happening to me almost everytime i skip a month then the bal must jump. Please dont do that again it is unfair to your loyal clients
