NT
Nomonde T
1 reviews | Active since Aug 2023
10 Aug 2023, 23:04
BILLING QUERY ***
I am so ****ED AND ANNOYED. I have logged countless tickets and no one has cared to get back to me. I was billed for a 4G sim card that I canceled and paid for on July 11th. that sim is currently still active meaning I will be billed over 1000 again on the 1st which is bull***! I was told my query is being investigated but no feedback has been provided. I'm seriously considering canceling my subscription because I'm being de*****ed. I NEED THIS MATTER FIXED ASAP AND MY REFUND!!!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
11 Aug 2023, 08:40Hi Nomonde.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
Best regards,
Rain's reply11 Aug 2023, 08:40
Official
Hi Nomonde.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
Best regards,
Rain's replyOfficial
11 Aug 2023, 08:50Hi Nomonde,
Thank you for taking our call.
Please note we will cancel your 4G service and process your refund which will take 7-10 working days to reflect.
Thank you for taking our call.
Please note we will cancel your 4G service and process your refund which will take 7-10 working days to reflect.
Best regards,
Rain's reply11 Aug 2023, 08:50
Official
Hi Nomonde,
Thank you for taking our call.
Please note we will cancel your 4G service and process your refund which will take 7-10 working days to reflect.
Thank you for taking our call.
Please note we will cancel your 4G service and process your refund which will take 7-10 working days to reflect.
Best regards,