Billing-Outstanding balance of no services received.

Item: Rain
Rating: 1
Author: Thembelihle M

I have a month to month contract with rain and only to check my account that I was billed for the past 2months yet I didn't receive any services from Rain.

How do I continue to pay for August when I have an outstanding for services I didn't receive. I have been trying to contact rain but no Luck.

Tell me if this is fixable or if not so start sourcing from other networks.

Helpful (0)

Replies (2)

Rain's replyOfficial

30 Jul 2024, 06:09

Hi Thembelihle M,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.

Rain's reply30 Jul 2024, 06:09

Official

Hi Thembelihle M,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.

Thembelihle M's updateReviewer Update

31 Jul 2024, 19:12

Pls explain the active service because it was not active the passed 2 months.

Thembelihle M's update31 Jul 2024, 19:12

Reviewer Update

Pls explain the active service because it was not active the passed 2 months.