BE
Braudwell E

1 reviews | Active since Feb 2018

08 Jul 2021, 15:12

Billing nightmare Rain

I have been using rain for a good couple of years with no msjor issues. But in Jun they deducted twice without reasonable explanations i reported the matter and was informed by an agent that my matter has been escalated and untill now no feedback from rain i don't want to leave but with such service I will have to leave and take all my families and friends business elsewhere...

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Replies (2)
BE
Braudwell E's update09 Jul 2021, 19:59
Reviewer Update
I work for the bank what is the problem?? Iam a manager at Capitec bank
BE
Braudwell E's update09 Aug 2021, 15:03
Reviewer Update
No it was not resolved you guys need to take these issues seriously i have closed all my accounts with Rain and the way this was handled my word of mouth feedback will be same as the service i received from rain