KS
Ketsiso S

1 reviews | Active since Aug 2025

02 Nov 2025, 09:53

Billing issues every month. I’ve been disconnected.

I’ve been disconnected because my account is “overdue”. I pay my account 25th of every month. I paid my account on 23 October and my account status is “overdue” and I don’t have internet access. This is unacceptable.

0
Replies (1)
Rain
Rain's reply02 Nov 2025, 10:16
Official
Hi Ketsiso 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain