SI
Sifiso I

1 reviews | Active since Mar 2024

25 Mar 2024, 13:38

Billing issues

I'm writing to report an issue with Rain's billing. Despite my service being suspended after payment in February 2024, Rain deducted double from my account. This is unacceptable. Please rectify this error immediately and refund the extra charge.

0
Replies (1)
Rain
Rain's reply25 Mar 2024, 13:49
Official
Hi Sifiso Inno
Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.