Billing Issues

My Rain Services has been disconnected since 2nd April 2025 i spent the whole month without any services and then on the 29th of April 2025 i made a payment arrangement to my surprise i woke up to a billing of services i never used and now my i have been disconnected again, i Tried call the customer care there's no answer it just rings, they service is extremely poor and this is what we call ripping people off honestly speaking