MP
Mirriam P

1 reviews | Active since Sept 2025

03 Sept 2025, 15:15

Billing issue

Im so unhappy I paid 925 in store I was told it should have been debited from my account the amount went to ptp their refusing to allocate the paid amount to my arrears main account and I was instructed by their staff member to pay in store I have sufficient proof.

0
Replies (6)
Rain
Rain's reply03 Sept 2025, 15:24
Official
Hi Mirriam 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MP
Mirriam P's update03 Sept 2025, 15:35
Reviewer Update
What time can I expect the call.....
MP
Mirriam P's update03 Sept 2025, 15:57
Reviewer Update
For email you can use *** cos my registered Rain email is not working
MP
Mirriam P's update03 Sept 2025, 16:53
Reviewer Update
***
MP
Mirriam P's update03 Sept 2025, 20:08
Reviewer Update
Proof of payment sent to above-mentioned email
MP
Mirriam P's update05 Sept 2025, 11:10
Reviewer Update
Thanks a lot for the reply I'll be waiting...for the activation