JS
Jabulile S
1 reviews | Active since Jan 2025
03 Feb 2025, 06:17
BILLING ISSUE
why are you guys billing me for 2 devices while 1 has be cancelled and disactivated? You still bill people for the service they are not even using anymore? Fix my invoce because yourl are creating unnecessary bank charges for me trying to debit for 2 devices while i only have 1
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
03 Feb 2025, 06:27Hi Jabulile,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Rain's reply03 Feb 2025, 06:27
Official
Hi Jabulile,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your cancellation and billing incurred, and we'll be in contact soon.
Regards,
rain.
JS
Jabulile S's updateReviewer Update
03 Feb 2025, 06:54thats not what i was told and my name is Jabulile not Jabulani 🙄...i have notification before i cancelled and month to month if i dont pay i dont get the service why disconnect my router is i still nee to pay ai yourl are ****ming people honestly
JS
Jabulile S's update03 Feb 2025, 06:54
Reviewer Update
thats not what i was told and my name is Jabulile not Jabulani 🙄...i have notification before i cancelled and month to month if i dont pay i dont get the service why disconnect my router is i still nee to pay ai yourl are ****ming people honestly