OM
Oletilwe M
1 reviews | Active since Sept 2020
07 Sept 2020, 12:25
Billing issue
I've got a problem there's a billing error and I've been trying to find help from the support department the messages don't go through I'm really stressed out can I atleast get some help regarding my bill because I cannot pay for a service I haven't used at all please help and try fix this I'm really disappointed
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Replies (2)0
Replies (2)
Rain's replyOfficial
07 Sept 2020, 12:37Hi Oletilwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply07 Sept 2020, 12:37
Official
Hi Oletilwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
OM
Oletilwe M's updateReviewer Update
08 Sept 2020, 16:14I'm still waiting for an agent to contact me can you please speed up the process because I'm very unhappy. I've received the worst customer service.
OM
Oletilwe M's update08 Sept 2020, 16:14
Reviewer Update
I'm still waiting for an agent to contact me can you please speed up the process because I'm very unhappy. I've received the worst customer service.