MB
Michael B
1 reviews | Active since Jun 2022
02 Sept 2023, 10:22
Billing issue
Billing issue. Please resolve ASAP
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
02 Sept 2023, 11:02Hi Michael
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply02 Sept 2023, 11:02
Official
Hi Michael
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MB
Michael B's updateReviewer Update
04 Sept 2023, 13:52My line has been disconnected!!!!!!!!!!!!
I was assured this morning that my next payment's on the 25th and that it will not be disconnected!!!!
image.png 89.49 KBimage.png 43.11 KB
I was assured this morning that my next payment's on the 25th and that it will not be disconnected!!!!
image.png 89.49 KBimage.png 43.11 KB
MB
Michael B's update04 Sept 2023, 13:52
Reviewer Update
My line has been disconnected!!!!!!!!!!!!
I was assured this morning that my next payment's on the 25th and that it will not be disconnected!!!!
image.png 89.49 KBimage.png 43.11 KB
I was assured this morning that my next payment's on the 25th and that it will not be disconnected!!!!
image.png 89.49 KBimage.png 43.11 KB
MB
Michael B's updateReviewer Update
04 Sept 2023, 13:54Can this be dealt with urgently!?
MB
Michael B's update04 Sept 2023, 13:54
Reviewer Update
Can this be dealt with urgently!?
MB
Michael B's updateReviewer Update
04 Sept 2023, 15:37Can someone get back to me please??
MB
Michael B's update04 Sept 2023, 15:37
Reviewer Update
Can someone get back to me please??
MB
Michael B's updateReviewer Update
05 Sept 2023, 21:11Absolutely pathetic customer service!! I haven't received any feedback and if I didn't make a payment that actually wasn't required, I'd still be disconnected!! My next payment should have been the 25th of September but no, I was disconnected after being assured that it won't happen! Then made payment on the 4th and my next debit order date shows the 25th of October!? So was this payment actually required ??? I'm supposed to have R739 to play around with?? It's a lot of money and I can't freaken pay R1478 every damn month for a 40mbps line !
MB
Michael B's update05 Sept 2023, 21:11
Reviewer Update
Absolutely pathetic customer service!! I haven't received any feedback and if I didn't make a payment that actually wasn't required, I'd still be disconnected!! My next payment should have been the 25th of September but no, I was disconnected after being assured that it won't happen! Then made payment on the 4th and my next debit order date shows the 25th of October!? So was this payment actually required ??? I'm supposed to have R739 to play around with?? It's a lot of money and I can't freaken pay R1478 every damn month for a 40mbps line !