nS
natasha S
1 reviews | Active since Oct 2018
15 Jul 2024, 10:43
BILLING FULL OF ****!
And here we go again!!!! Same **** as last month!! Paid on the 1st July in FULL FOR THE MONTH, now I get a sms saying to stay connected I need to make part payment or full!!! ***!!! Check your billing and you will see I have paid in full for this month!!!
Helpful (0)
Replies (8)0
Replies (8)nS
natasha S's updateReviewer Update
15 Jul 2024, 11:25I HAVE BEEN DISCONNECTED!!!! YOU BETTER SORT THIS ISSUE OUT NOW!!!
nS
natasha S's update15 Jul 2024, 11:25
Reviewer Update
I HAVE BEEN DISCONNECTED!!!! YOU BETTER SORT THIS ISSUE OUT NOW!!!
nS
natasha S's updateReviewer Update
15 Jul 2024, 12:12I AM STILL WAITING FOR SOMEONE TO GET BACK TO ME!!! SAME ISSUE LAST MONTH ON THE 15TH AS WELL!!! I NEED TO BE CONNECTED , I NEED TO WORK !!!
nS
natasha S's update15 Jul 2024, 12:12
Reviewer Update
I AM STILL WAITING FOR SOMEONE TO GET BACK TO ME!!! SAME ISSUE LAST MONTH ON THE 15TH AS WELL!!! I NEED TO BE CONNECTED , I NEED TO WORK !!!
Rain's replyOfficial
15 Jul 2024, 12:34Hi Natasha,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply15 Jul 2024, 12:34
Official
Hi Natasha,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
nS
natasha S's updateReviewer Update
15 Jul 2024, 13:23THERE WAS NO PAYMENT MISSED FFS!!!! GO BACK TO LAST MONTHS TELEPHONE CONVERSATIONS AND HELOPETER. I WAS ASSURED NO DOUBLE BILLING!!! YOU ARE *****ING MY MONEY!!!! SOMEONE NEEDS TO PHONE ME NOW I WANT TO SPEAK TO A MANAGER !!!! YOU ARE *****ING!!!
nS
natasha S's update15 Jul 2024, 13:23
Reviewer Update
THERE WAS NO PAYMENT MISSED FFS!!!! GO BACK TO LAST MONTHS TELEPHONE CONVERSATIONS AND HELOPETER. I WAS ASSURED NO DOUBLE BILLING!!! YOU ARE *****ING MY MONEY!!!! SOMEONE NEEDS TO PHONE ME NOW I WANT TO SPEAK TO A MANAGER !!!! YOU ARE *****ING!!!
nS
natasha S's updateReviewer Update
15 Jul 2024, 13:42WAS BUSY SPEAKING TO A CONSULTANT AND GOT CUT OFF AND NO ONE IS BOTHERING TO PHONE BACK!!! WHERE DO I SEND MY STATEMENT TO , TO SHOW I HAVE NEVER MISSED A PAYMENT THIS WHOLE YEAR!!!
nS
natasha S's update15 Jul 2024, 13:42
Reviewer Update
WAS BUSY SPEAKING TO A CONSULTANT AND GOT CUT OFF AND NO ONE IS BOTHERING TO PHONE BACK!!! WHERE DO I SEND MY STATEMENT TO , TO SHOW I HAVE NEVER MISSED A PAYMENT THIS WHOLE YEAR!!!
nS
natasha S's updateReviewer Update
15 Jul 2024, 19:21You are not listening. The lady said amount of over 1000 is outstanding,once I pay the 569 the next month we have the same issue. Please get your fact straight. Deduct total amount due or get a manager to phone me. Is is nice to have daily complaints and still give misinformation and not resolve anything
nS
natasha S's update15 Jul 2024, 19:21
Reviewer Update
You are not listening. The lady said amount of over 1000 is outstanding,once I pay the 569 the next month we have the same issue. Please get your fact straight. Deduct total amount due or get a manager to phone me. Is is nice to have daily complaints and still give misinformation and not resolve anything
nS
natasha S's updateReviewer Update
15 Jul 2024, 21:06Thank you Tina for your call and shedding light on the matter and explaining the matter. It is much appreciated. If this info was given last month I wouldn't have had this issue. Looking forward to your follow up call
nS
natasha S's update15 Jul 2024, 21:06
Reviewer Update
Thank you Tina for your call and shedding light on the matter and explaining the matter. It is much appreciated. If this info was given last month I wouldn't have had this issue. Looking forward to your follow up call
Rain's replyOfficial
31 Jul 2024, 08:48Hi
Thank you for taking our call, we are once again so appreciative of your understanding. You have been a delight to assist.
Regards,
rain.
Thank you for taking our call, we are once again so appreciative of your understanding. You have been a delight to assist.
Regards,
rain.
Rain's reply31 Jul 2024, 08:48
Official
Hi
Thank you for taking our call, we are once again so appreciative of your understanding. You have been a delight to assist.
Regards,
rain.
Thank you for taking our call, we are once again so appreciative of your understanding. You have been a delight to assist.
Regards,
rain.