AM
Andrew M

1 reviews | Active since Jul 2024

03 Jul 2024, 16:55

Billing for No Service

I’ve had a disappointing experience with Rain. I relocated to a town where there’s no coverage. After many phone calls to let them know and cancel my subscription. They simply just keep on billing me. So, I’m not receiving any service but paying for it.

0
Replies (2)
Rain
Rain's reply03 Jul 2024, 16:58
Official
Hi Andrew,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
AM
Andrew M's update05 Jul 2024, 09:16
Reviewer Update
Yes, you just reply with virtual automated messages, which means nothing. I haven't heard from you since. Just promises! Absolutely POOR SERVICE!