Billing

One thing about Rain when they fix one issue, another one immediately comes up. I am being billed for something I didn’t even use., I get a different answer because the consultants don’t seem to speak the same language or understand my issue properly.

Instead of resolving the problem, I’m constantly harassed with calls and SMS messages demanding payment for a service I have not used. This is extremely frustrating and unfair. I’ve been patient and tried to sort it out multiple times, but Rain keeps making it worse.