PS
Petunia S

1 reviews | Active since May 2023

24 May 2024, 13:38

Billing even after cancellation. Rain is a ****

Rain wifii is a ****. The connectivity was very poor and they did not have a fibre. I had to cancel it. But they kept on billing me. I have been cancelling it, but they kept on billing me even though I was no longer using their wifii and I had a ref no that I cancelled it, and the bill was increasing every month because I had to block my card to avoid the bill from them.

0
Replies (1)
Rain
Rain's reply24 May 2024, 13:43
Official
Hi Petunia S

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.