RM
Rudzani M
1 reviews | Active since Dec 2019
01 Aug 2024, 10:15
Billing.
I am seriously irritated by the serving i am getting from Rain. I have called them for the past 2 months to change a debit order date. Every month they claim they did and still threaten to disconnect my line. This month they took money on the 25th of July, and because of their messed up billing they deducted again. Called in logged a call and was promised to be called after an hour and nothing. Called just now and they dropped my line.
I just want my money urgently
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
01 Aug 2024, 10:26Hi Rudzani M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Aug 2024, 10:26
Official
Hi Rudzani M,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
RM
Rudzani M's updateReviewer Update
01 Aug 2024, 10:31There is no help i am getting from your support team. Rain ****med a lot of people today and there is no proper update that is being given to clients. What must we do at the moment with all this happening????
Stop responding with automated responses and just advise me when i will get my refund?????????????????????????????????????
Stop responding with automated responses and just advise me when i will get my refund?????????????????????????????????????
RM
Rudzani M's update01 Aug 2024, 10:31
Reviewer Update
There is no help i am getting from your support team. Rain ****med a lot of people today and there is no proper update that is being given to clients. What must we do at the moment with all this happening????
Stop responding with automated responses and just advise me when i will get my refund?????????????????????????????????????
Stop responding with automated responses and just advise me when i will get my refund?????????????????????????????????????
RM
Rudzani M's updateReviewer Update
01 Aug 2024, 10:34I sent this already to support but failing to give me an update. Here you go again:
1. Account number: ***
2. Branch code: 198765
3. Account holder's name: Rudzani Mudau
4. Bank name: Nedbank
1. Account number: ***
2. Branch code: 198765
3. Account holder's name: Rudzani Mudau
4. Bank name: Nedbank
RM
Rudzani M's update01 Aug 2024, 10:34
Reviewer Update
I sent this already to support but failing to give me an update. Here you go again:
1. Account number: ***
2. Branch code: 198765
3. Account holder's name: Rudzani Mudau
4. Bank name: Nedbank
1. Account number: ***
2. Branch code: 198765
3. Account holder's name: Rudzani Mudau
4. Bank name: Nedbank
RM
Rudzani M's updateReviewer Update
01 Aug 2024, 12:30I need an update asap, I really need that refund as soon as possible. Please contact me asap
RM
Rudzani M's update01 Aug 2024, 12:30
Reviewer Update
I need an update asap, I really need that refund as soon as possible. Please contact me asap
RM
Rudzani M's updateReviewer Update
01 Aug 2024, 14:15I need feedback now!!!!!!. Rain is to quick to switch off the lines even if you paid, and do not want to pay back. I need feedback now.
RM
Rudzani M's update01 Aug 2024, 14:15
Reviewer Update
I need feedback now!!!!!!. Rain is to quick to switch off the lines even if you paid, and do not want to pay back. I need feedback now.
RM
Rudzani M's updateReviewer Update
01 Aug 2024, 15:06To show that you do not take care of your customers. I just called now and nothing was sent to billing. Why are you treating customers in this manner? Are you tired of how we making the organisation grow hence you treating us badly???????????????
RM
Rudzani M's update01 Aug 2024, 15:06
Reviewer Update
To show that you do not take care of your customers. I just called now and nothing was sent to billing. Why are you treating customers in this manner? Are you tired of how we making the organisation grow hence you treating us badly???????????????