BILLING DRAMA

I changed my 4g coverage to a 5g with the request for assistants. I was paying R479 and the upgrade was advertising at R499

Yesterday my connection was cut fir a bill of R717....since I have spoken to 3 consultants and still waiting a manager to call me

I found out today that the r499 has increased to R599 without advising the client. The add is still the same

The bill is has run up from the 11th they have charged me per day.....I paid R479 on the 27th July 2022.and that was fir the previous month.

I'm so confused and the mangers are just not calling me back

Nadine Gibbs