Billing Discrepancy for Unused Service

Dear Rain Support Team,

I hope this message finds you well. I am writing to address a concern regarding my account. My router has been inactive for over four months, yet I have noticed that I am being billed for services during this period.

Could you kindly clarify why charges have been app**** when the Wi-Fi service has not been in use? I would appreciate a detailed explanation and a review of my account to rectify this matter.

Looking forward to your prompt response.

Best regards,