RZ
Raelene Z
1 reviews | Active since Nov 2020
11 Mar 2025, 13:35
billing department???what billing department???
Poor service at its best. Been trying to get billing department to contact me since 1 March 2024, regarding a refund. ref #'s as follows: ************
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
11 Mar 2025, 13:40Hey Raelene Z,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply11 Mar 2025, 13:40
Official
Hey Raelene Z,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
RZ
Raelene Z's updateReviewer Update
11 Mar 2025, 14:22please provide email address for proof
RZ
Raelene Z's update11 Mar 2025, 14:22
Reviewer Update
please provide email address for proof
RZ
Raelene Z's updateReviewer Update
11 Mar 2025, 14:37i need an email address where i can send proof to
RZ
Raelene Z's update11 Mar 2025, 14:37
Reviewer Update
i need an email address where i can send proof to
RZ
Raelene Z's updateReviewer Update
12 Mar 2025, 14:40STILL NO FEEDBACK, Your customer care agent was also very rude. Insinuating that I am a ****, relating to my dates for debits. Email was sent to *** . NO REPLY
RZ
Raelene Z's update12 Mar 2025, 14:40
Reviewer Update
STILL NO FEEDBACK, Your customer care agent was also very rude. Insinuating that I am a ****, relating to my dates for debits. Email was sent to *** . NO REPLY
RZ
Raelene Z's updateReviewer Update
13 Mar 2025, 13:20 STILL NO FEEDBACK, Your customer care agent was also very rude. Insinuating that I am a ****, relating to my dates for debits. Email was sent to *********** . NO REPLY ... no private messages or emails received???
RZ
Raelene Z's update13 Mar 2025, 13:20
Reviewer Update
STILL NO FEEDBACK, Your customer care agent was also very rude. Insinuating that I am a ****, relating to my dates for debits. Email was sent to *********** . NO REPLY ... no private messages or emails received???