******* Billing

I first want to start by saying, STAY AWAY FROM RAIN!!!! It first started in May this year where I was phoned by lawyers informing me that my Rain account is in arrears from September 2020. With further investigations from my side and Rain it was highlighted that it was a mistake on their side. I had all the proof and evidence that I cancelled in September and also still made my last payment as required. A Rain consultant then phoned me and everything was cleared out and my account was cleared. On Monday I got another phone call from lawyers saying my account is again in arrears since May! So how the hell am I still been billed, I cancelled in Sep 2020, I have the emails confirming my cancellation. I am going to seek legal advise on this matter as I feel that POPIA act is been violated in this regard. I have cancelled in 2020 so how are they still billing me even though I gave them no new permission to do so. This means that all my personal information is still on record with Rain without my consent.