*********** Billing *********** contact Centre.

It is so frustrating dealing with rain. I requested a downgrade in March, and I was advised that I would be billed 595 as of April 2025. In April I was charged 995 again as well as in May. I have been calling and trying to get assistance from the contact Centre. Instead they keep promising to call me back and no one ever calls back. 1 June I now have an invoice of 1019 which makes no sense to me. Today I was transferred to sales because the gentlemen who was assisting probably did not want to deal with me. The mere fact that the contact centre is in India is frustrating enough. not having access to someone who deals with ACCOUNTS AND BILLING is upsetting and ***********. Should this continue I can assure rain that you will lose both my accounts.