MK
Mathuli K

1 reviews | Active since Aug 2024

22 Oct 2024, 09:26

Billing

The call centre male consultant assisted me on a Sunday morning, 20/10/2024. He handled my query with great knowledge and experience since I had an issue of billing which needed to be resolved. My issue was resolved on Monday morning. We need consultants who know their story and how to handle customers. I was ****ed off and could not hear his name otherwise I was going to write his name on this message.

0
Replies (3)
Rain
Rain's reply22 Oct 2024, 09:37
Official
Hi Mathuli K,

Positive feedback is always encouraging. We appreciate your acknowledgement and kind words.

Thank you.
rain.
MK
Mathuli K's update22 Oct 2024, 13:19
Reviewer Update
I do not regret choosing RAIN because of your professional service.
Rain
Rain's reply22 Oct 2024, 13:49
Official
Hi Mathuli K,,   Thank you for those great words, we are glad to have provided you with a positive experience. Regards,  rain.