1 reviews | Active since May 2014
******* Billing
My service was cancelled and I was receiving a message saying the subscription in cancelled in April. So I cancelled the entire service, but they billed me for April and May. and they told me its not their fault when I called. I just didn't have network and mentioned something about the Tower. Make it make sense how 1 person can have problems with the Network tower for two months. The call centre agent a lady called Simran or something along those lines, explained that they were not billing me for the usage but the service of which I had none the entire April, and May. Please don't ever use this service, they are going to bill you continuously especially because they have your card details, they can just take money from your account and you will never get that money back
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
I did not have service in April, hence I cancelled your service. So what are you saying? It doesn't matter whether I had service or not, Im still liable to pay?
Regards
Murendeni
I did not have service in April, hence I cancelled your service. So what are you saying? It doesn't matter whether I had service or not, Im still liable to pay?
Regards
Murendeni
Thanks You. All I know I will never use this service not recommend it to anyone.
Regards
MM
Thanks You. All I know I will never use this service not recommend it to anyone.
Regards
MM
