rH
raeesah H

1 reviews | Active since Jun 2020

30 Oct 2025, 11:25

billing and connectivity????

Why am I being charged R701.53???? This makes absolutely no sense. Can someone call me urgently? Also, my Rain SIM cards have not been working for such a long time now; it says they are not registered, but I have been using them for so long? Why are there so many problems happening with rain????

0
Replies (12)
Rain
Rain's reply30 Oct 2025, 11:32
Official
Hi raeesah,

 Thank you for bringing your complaint to our attention,

 We will be in touch to further assist.

 Regards,
 rain.
rH
raeesah H's update30 Oct 2025, 12:10
Reviewer Update
YES I DID ARRANGE A PAYMENT PLAN BUT YOU ARE STILL NOT TELLING ME WHY IM BEING CHARGED SO MUCH??? THAT IS NOT MY USUAL INSTALLMENT????? WHY ARE YOU IGNORING THE INITIAL QUESTION? I NEED TO KNOW WHY IM BEING CHARGED INCORRECTLY.

THER IS NOACTIVITY BECAUSE OTH SIMCARDS JUST STOPPED WORKING? S22 AND THE OTHER IS A06 I THINK


rH
raeesah H's update30 Oct 2025, 14:15
Reviewer Update
my simcard has always been used in sim 2 i even bought data on the one sim, all of a sudden both is not working.
rH
raeesah H's update30 Oct 2025, 16:51
Reviewer Update
The sincerest both are no longer working it issues that its not registered
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raeesah H's update30 Oct 2025, 16:51
Reviewer Update
Simcards
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raeesah H's update31 Oct 2025, 10:20
Reviewer Update
could you also advise why the rain 101 router didnt come with the wall mounting?
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raeesah H's update03 Nov 2025, 13:43
Reviewer Update
noted... please advise how far my simcard query is?
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raeesah H's update04 Nov 2025, 22:51
Reviewer Update
Still no assistance received
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raeesah H's update11 Nov 2025, 18:03
Reviewer Update
They both were active and working it stopped on ther own without any warning. Please check your system both simcards were working
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raeesah H's update13 Nov 2025, 03:36
Reviewer Update
Still not working
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raeesah H's update20 Nov 2025, 12:28
Reviewer Update
raeesah H’s reply
30 Oct 2025 at 14:15
my simcard has always been used in sim 2 i even bought data on the one sim, all of a sudden both is not working.
rH
raeesah H's update20 Nov 2025, 12:30
Reviewer Update
as i presiously stated both simcards are in use - bothe simcards have worked and it suddenly stopped working, i mentioned this before, even a simswap was done on the one sim when my phone was ******, why do i have to give the same information so many times?