MM
Mulalo M

1 reviews | Active since Nov 2016

23 Dec 2022, 08:57

Billing after more than a year of cancelled services

Its been more than a year I cancelled my services with RAIN. Woke up to a RAIN transaction this morning. WOW. Getting through to their support is a nightmare. Though I did get through he guy who answered could not help me even though he tried. I do not owe Rain anything and now all I want is my money back.

0
Replies (2)
Rain
Rain's reply23 Dec 2022, 10:02
Official
 

Hi  Mulalo 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
MM
Mulalo M's update23 Dec 2022, 10:18
Reviewer Update
No ways, How is it outstanding if you pay to use service and why was I not notified of this when I cancelled. Please .I do not owe Rain anything, Please make that refund. There is no way that this is acceptable and on the same day there are more that 5 complains about the same issue.