Billing

I was not made aware of the grace period and nowhere was i informed. Not even your T and Cs show that you might give a discretion of that. The router should've been disconnected and router be taken as it is not my property as written on your policy. Rain is a month-to-month and if no Payment was done for the following month then it suspends and the router is taken away, only pay for the router if lost or damaged. Please escalate