Billing

Extremely dissatisfied with how long it’s taking Rain to deal with their billing issues. I’ve been double billed for the month of June, I responded to a WhatsApp message stating the my account wasn’t paid to which I SAID I HAD PROOF THE AMOUNT WAS DEDUCTED FROM MY ACCOUNT if they need it. They said they would look into it. The next day they then helped themselves to a second deduction. They have no idea what I needed that money for now they can’t act as quick to refund me! I’m super frustrated and stressed.