LV
Lindiwe V

1 reviews | Active since Nov 2017

09 Jan 2025, 10:08

billing

I have been a client of rain for over 12 months but the service the giving is bad i regret ever .. i made payment on the 1st Jan and 4th Jan but it hasn't updated and my connection keeps on being interrupted, when ever i keep calling they hang up. its really stressful

0
Replies (3)
Rain
Rain's reply09 Jan 2025, 10:23
Official
Hey Lindiwe V,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
LV
Lindiwe V's update09 Jan 2025, 10:27
Reviewer Update
can it be sorted out ASAP as i am working from home and its not doing justice, hence i took Wi-Fi for such instances and if you cant assist please terminate my service and reverve back my money i can go somewhere else
LV
Lindiwe V's update09 Jan 2025, 10:33
Reviewer Update
please advise when is that outstanding amount for becuase i have checked my online statement the payment for January it hasnt updated, the one i did via EFT on the 1st of Jan and the one for the 4th of Jan. i can send proof