NV
Nomaphelo V

1 reviews | Active since Aug 2022

02 Aug 2022, 08:44

Billing?

I am so annoyed!!! If you miss your payment with rain they cut you off immediately!! I cancelled in march and did not use the sim card since.... In july the debite R 900 + with another debit of R15... R15?... I queried this and was told im arrears... Arrears for what when i dont have a contract with rain but pay on a month to month basis?... 1st Aug the debited R432.... Again why? Thats not even the premium of my package i took out.... I had to cancel again!! I fail to understand.... What an inconvenience!!

0
Replies (2)
Rain
Rain's reply02 Aug 2022, 08:58
Official
Hi Nomaphelo.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain. 
NV
Nomaphelo V's update02 Aug 2022, 10:32
Reviewer Update
Please get on it asap, im even scared that you will debit the money in my account because with my last enquiry i never got any feedback on getting my money and one cant even reverse your payments.... Rain is really a disappointment!