NR
Nigel R

1 reviews | Active since Jun 2011

01 Dec 2025, 12:04

Billing

Good day please advise why did I get a notification to make a payment today after payment was made already for 500 on the 25th. I amended the payment date in error to the 1st and the payment date should be set for 25th of each month. Please rectify my account immediately and update the payment method to 25th of each month and confirm the account is not overdue?

0
Replies (1)
Rain
Rain's reply01 Dec 2025, 12:53
Official
Hi Nigel 

Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain.