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sinoxolomongezi S

1 reviews | Active since Dec 2016

01 Apr 2026, 13:28

Billing ****

I have been with rain for over 5 years, Ive been paying on prepaid, now i payed on the 25th of March, and changed my payment method to the 1st of everymonth, now 2 days later they are saying i mist pay again, why cant their system pick up that this person payed for the month ,coz i pay they continue the services ,or even their AI doebt have the information for this, now im expected to pay anonther R600 again, how? And i want to cancel their services coz they are crazy

0
Replies (4)
Rain
Rain's reply01 Apr 2026, 17:30
Official
Hi Sinoxolo,

Thank you for bringing your query to our attention,

We will be in touch to further assist.

Regards,
rain.
sS
sinoxolomongezi S's update22 Apr 2026, 22:11
Reviewer Update
Why cant you explain that before the customer changes? And your service is poor ,and you have lost a customer, you should explain everything let everyone knw the truth ,you have a very bad service.
sS
sinoxolomongezi S's update22 Apr 2026, 23:29
Reviewer Update
I payed R50 to get my rain to work ,until monthend ,now I dont have service ,hay shame!!
sS
sinoxolomongezi S's update23 Apr 2026, 18:11
Reviewer Update
Thanks its sorted