RM
Risizi M

1 reviews | Active since Dec 2024

08 Jan 2025, 17:10

BILLING ****

Firstly, they deserve no star at all, what a rip-off. every 5 days to a week there’s an outstanding balance and they keep switching the services. Their call centre what a joke, no one answers so I’ve concluded that its their strategy and a sign that they have out grown their clientele hence they don’t give a damn anymore.

0
Replies (3)
Rain
Rain's reply08 Jan 2025, 17:21
Official
Hi Risizi,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.
RM
Risizi M's update08 Jan 2025, 17:29
Reviewer Update
This will be last month I am using rain, will look for another service provider that being ********** and forced to make endless payments. Rain filling their pockets by ********** customers. The Rainone package is set up in a way you pay in advance but you forever in arrears, how..?
RM
Risizi M's update08 Jan 2025, 17:51
Reviewer Update
What arrangements, I had to pay up another R625, mind you I pad on the 23rd of December 2024 and the 3rd of January 2023. RAINONE service is paid in advance so what errors...?