TM
Thembi M

1 reviews | Active since Mar 2022

05 Feb 2024, 12:18

**** billing

I had a rain month to month data package. Failed to make payment in Nov 2022 to which service and connectivity was promptly discontinued. Months went by only to start getting hounding calls that I owed Rain 2500 for supposedly getting 5 months uninterrupted service which is a shocker! To date I'm being houmded for payment of services that were never rendered and surely they know that u can't have service for 5 months no payment n still be connected. It never happened. Agents I spoke to initially were rude and got no help but would like to have that sorted ASAP as it bothers me getting sms on a daily basis asking for money..

0
Replies (1)
Rain
Rain's reply05 Feb 2024, 12:21
Official
Hi Thembi Masondo, We're sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. Thank you, 
 rain.