TM
Thabang M

1 reviews | Active since Nov 2017

04 Jul 2020, 23:48

BILLED R1000 EVERY MONTH FOR A CONTRACT I DON’T HAVE!!

I logged about 10 calls its been 3 months now that RAIN is overcharging me. I cancelled a 5G account 3 months ago and I’m still getting 1000 deducted from my account for 3 months! Customer support doesn’t even respond to my emails!! Rain came and collected the router 3 months ago but they are still taking my money! I NEED HELP!!!! PLEASE SOMEONE FROM RAIN CALL ME ATLEAST!!!!

0
Replies (1)
Rain
Rain's reply05 Jul 2020, 08:14
Official
Hi Thabang 

Trust you are well and keeping warm.
 
Please accept my humble apologies for the service that you have received thus far.
 
Please be advised that one of our agents will be in contact with you to assist you.
 
Stay safe.
 
Regards
Yeoline