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pterryanne P
1 reviews | Active since Jun 2016
03 Dec 2025, 11:50
Billed for wifi usage when i ask to cancel the services due being unemployed
being billed for wifi usage after disconnection and cancellation request, which they believe is unfair. I have requested a credit review and investigation into why the cancellation was not processed I need to PAY R3818 when i didnt even use the wifi since 2023 Nov
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Replies (1)
Rain's replyOfficial
03 Dec 2025, 13:07Hi Terry
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply03 Dec 2025, 13:07
Official
Hi Terry
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.