SM
Shahida M
1 reviews | Active since Aug 2019
04 Mar 2025, 19:35
Billed even to the product is canceled
I canceled my service last month on the 5th or 4th it was an effective immediate cancellation can you please tell me why I have an outstanding balance of 625 when my product wasn't active for a full month I shouldn't have been billed it was an effective immediate cancellation
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Rain's replyOfficial
04 Mar 2025, 19:58Hi Shahida,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
Our team is investigating your billing query, and we'll be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
Our team is investigating your billing query, and we'll be in touch.
Regards,
rain.
Rain's reply04 Mar 2025, 19:58
Official
Hi Shahida,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
Our team is investigating your billing query, and we'll be in touch.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
Our team is investigating your billing query, and we'll be in touch.
Regards,
rain.