OM
Oletilwe M
1 reviews | Active since Sept 2020
06 Oct 2020, 12:12
Billed even after cancelation
My account was canceled and let alone I haven't used the sim card but I still got billed and I'm expected to pay for something I haven't even used and I asked one of the agents and even confirmed that I will not be billed this month but to my surprise I got billed vsn after my SIM card was canceled.
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Replies (1)
Rain's replyOfficial
06 Oct 2020, 13:10Hi Oletilwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply06 Oct 2020, 13:10
Official
Hi Oletilwe M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline